Other countries, other customs

When someone gets back from a trip, they have stories to tell. Like how you should behave in business situations. Actions or words that may be considered polite at home can lead to misunderstandings in other countries. T-Systems has posted the best business conduct tips on a new Dynamic Services microsite.

As an SAP global application service provider, the Telekom subsidiary knows its way around the customs and conventions of this world. T-Systems already provides Dynamic Services in over 20 countries. The company's employees have become familiar with the nuances of intercultural interaction during their assignments throughout practically the entire world. Being aware of these nuances often makes the difference between success or failure at negotiations. The differences can be seen right from the start when greeting each other. For example, the Chinese do not appreciate a firm handshake. Word choice is also important: In India it is considered impolite to say no. The preferred reply is "I'll try."

Grasshopper snack

Swearing permanent allegiance to mom's cooking does not always mean people will think you have good taste when you are abroad. For example, Mexicans enjoy grasshoppers as well as "Gusano de Maguey" at their business lunches. Gusano de Maguey is a dish of fried or grilled worms – a delicacy in the land of the Aztecs. You will insult your host if you do not at least try the dish. However, in Mexico it is considered polite to always leave a small amount of food on your plate.

Unlike societal rules of conduct, Dynamic Services work globally according to a standardized principle. This makes doing business easy for our customers. And if you want to be able to navigate securely in different cultures, visit our Dynamic Services microsite where you will find tips for your next business trip abroad. Of course, it is up to each individual to decide how far they want to go when it comes to observing cultural customs.